Click on the video for a short tutorial to set up Transmit (Mac only ftp client). This way, you can upload files to your website account. Below the video you can also find the settings that you need to configure. Need to configure another FTP client? Click here. Settings needed Server: yourdomain.com User Name: your… Continue reading How to configure Transmit FTP Client
Category: support
Add subdomains via customer panel
We are thrilled to announce subdomain functionality in the customer panel!! Call us crazy to be thrilled about it, but hey, we’re geeks! A subdomain is for example “blog” in the URL blog.example.org I personally use subdomains mainly to do the webdevelopment for a new website, for example I would develop the new website on… Continue reading Add subdomains via customer panel
Lost Username or Password
Customer Care Center password If you lost the password for the Customer Care Center you can get a new one via the link at the bottom of the login page at http://www.managedomain.nl/ FTP password You can reset your FTP password via the Customer Care Center. Login, then click on the domain, then choose FTP in… Continue reading Lost Username or Password
WordPress One Click Installer
We added a new feature to the Customer Care Center, that allows you to install a WordPress Weblog on your website. Simply follow the steps below, or watch the video. Step 1) Log in to the Customer Care Center and choose the domain your want to install WordPress on (note: this has to be a… Continue reading WordPress One Click Installer
How do I import a database backup?
How do I import a database backup (SQL file) for my website? Log in to the Customer Care Center on http://www.managedomain.nl. Next, choose the domain that you want to use the database for and select “Database management”->”View database(s)” A new window will open, asking for a username and password. Enter the login details for your… Continue reading How do I import a database backup?
How do I download a database backup?
How do I download a database backup? The location of your database back-ups is not visible by default in most FTP programs, because they are located in a “hidden” folder. See the manual to access this folder via Filezilla. All recent back-ups of your database(s) will be located in this folder as .tar.gz (archive) files… Continue reading How do I download a database backup?
Why don’t I receive email sent from my website?
The most common cause for this is that you have configured an external mail server. When adding a webhosting package, we always configure our mail server to accept mail for this domain (for shared hosting, but also if you have your own server or VPS). It’s possible however that you do not want to use… Continue reading Why don’t I receive email sent from my website?
How to use the Hensel Hosting REST API
We recommend using curl for testing out the various features that the REST API offers. We have created a small wrapper for PHP to get you started quickly. Authentication is managed using HTTP authentication. Every request must include the Authorization HTTP header. A basic request to the API looks like this: curl – u username:password URL A… Continue reading How to use the Hensel Hosting REST API
FTP troubleshooting
Do you get files with 0 bytes after uploading? Perhaps your webspace limit is reached. Try removing some unused files, or consider upgrading to a larger plan. Contact support for any questions or help with cleaning. If you run into problems, try turning on “passive mode” In Filezilla, you can find it via Edit –… Continue reading FTP troubleshooting
How to setup FTP
To upload files from your computer to one of our servers you have to use an FTP client. There are many (free) FTP programs, for example Filezilla (Windows/Linux/Mac) or Transmit (only for Mac). Find and install one of them. Below, we show you have to configure the FTP client FileZilla, but configuration of other FTP… Continue reading How to setup FTP