FTP troubleshooting

  • Do you get files with 0 bytes after uploading? Perhaps your webspace limit is reached. Try removing some unused files, or consider upgrading to a larger plan. Contact support for any questions or help with cleaning.
  • If you run into problems, try turning on “passive mode”
    In Filezilla, you can find it via Edit – Settings – Connection – Firewall Settings, there you can check passive-mode.