Support question?

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Support and general inquiries:

If you have trouble setting up email, you may want to check our support page. We have guides for most email clients. If that doesn’t work we can setup an appointment to fix it via remote-control (Teamviewer) to solve the problem for you.

Administrative questions (invoices):

Phone Support

Hensel Hosting is different from traditional companies. Since our team members are working from multiple locations around the globe, we don’t offer phone support. We do value support highly, and we understand like no other that some urgent issues can’t wait. Therefor we help you -also with urgent issues- quickly via email.

If you really want to call us, no problem! Send us an email and we set up a time to call you back.

Issues with SLA

See the phone number in your SLA (also in your control panel)

Mailing address
Hensel Hosting
Gedempte Oude Gracht 68
2011 GT  Haarlem
The Netherlands

Rutger Hensel
8605 Santa Monica Blvd #71332
Los Angeles, CA 90069
United States

Chamber of Commerce

Chamber of Commerce Amsterdam: 3415.4085