{"id":971,"date":"2010-08-13T22:30:59","date_gmt":"2010-08-14T06:30:59","guid":{"rendered":"http:\/\/www.henselhosting.com\/?p=971"},"modified":"2021-09-30T03:13:11","modified_gmt":"2021-09-30T10:13:11","slug":"lost-username-or-password","status":"publish","type":"post","link":"https:\/\/www.henselhosting.com\/blog\/lost-username-or-password\/","title":{"rendered":"Lost Username or Password"},"content":{"rendered":"<p><strong>Customer Care Center password<\/strong><br \/>\nIf you lost the password for the Customer Care Center you can get a new one via the link at the bottom of the login page at <a href=\"http:\/\/www.managedomain.nl\/\">http:\/\/www.managedomain.nl\/<\/a><\/p>\n<p><a href=\"http:\/\/www.henselhosting.nl\/wp-content\/uploads\/loginccc.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1609\" title=\"loginccc\" src=\"http:\/\/www.henselhosting.nl\/wp-content\/uploads\/loginccc-300x194.png\" alt=\"\" width=\"300\" height=\"194\" \/><\/a><\/p>\n<p><strong>FTP password<\/strong><br \/>\nYou can reset your FTP password via the Customer Care Center. Login, then click on the domain, then choose FTP in the main menu.<\/p>\n<p><strong>MySQL password<\/strong><br \/>\nWe will reset the MySQL wachtwoord on request (send us an e-mail on support@hensel.nl). Please be aware that after changing a database password, all sites using that login, will not work anymore! If you know that it is in use, it&#8217;s better to check any config files via FTP.\u00a0Common names for it are\u00a0<em>config.php<\/em> or <em>\/config\/config.php , settings.php<\/em> etc. For WordPress <em>wp_config.php<\/em> is in use.<\/p>\n<p><strong>Username lost<\/strong><br \/>\nIf you lost the username for your Customer Care Center you can request it via the link at the bottom of the login page on <a href=\"http:\/\/www.managedomain.nl\/\">http:\/\/www.managedomain.nl\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Care Center password If you lost the password for the Customer Care Center you can get a new one via the link at the bottom of the login page at http:\/\/www.managedomain.nl\/ FTP password You can reset your FTP password via the Customer Care Center. Login, then click on the domain, then choose FTP in&hellip; <a class=\"more-link\" href=\"https:\/\/www.henselhosting.com\/blog\/lost-username-or-password\/\">Continue reading <span class=\"screen-reader-text\">Lost Username or Password<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,4],"tags":[],"class_list":["post-971","post","type-post","status-publish","format-standard","hentry","category-blog","category-support","entry"],"_links":{"self":[{"href":"https:\/\/www.henselhosting.com\/blog\/wp-json\/wp\/v2\/posts\/971","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.henselhosting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.henselhosting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.henselhosting.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.henselhosting.com\/blog\/wp-json\/wp\/v2\/comments?post=971"}],"version-history":[{"count":3,"href":"https:\/\/www.henselhosting.com\/blog\/wp-json\/wp\/v2\/posts\/971\/revisions"}],"predecessor-version":[{"id":997,"href":"https:\/\/www.henselhosting.com\/blog\/wp-json\/wp\/v2\/posts\/971\/revisions\/997"}],"wp:attachment":[{"href":"https:\/\/www.henselhosting.com\/blog\/wp-json\/wp\/v2\/media?parent=971"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.henselhosting.com\/blog\/wp-json\/wp\/v2\/categories?post=971"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.henselhosting.com\/blog\/wp-json\/wp\/v2\/tags?post=971"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}