Frequently Asked Questions
- Add subdomains via customer panel
- Lost Username or Password
- WordPress One Click Installer
- How do I import a database backup?
- How do I download a database backup?
- Why don’t I receive email sent from my website?
- How to use the Hensel Hosting REST API
- FTP troubleshooting
- How to setup FTP
- How to setup email
- How to setup authenticated SMTP
- Do you have php scripts available?
- Are Statistics available?
- How does a domain transfer work?
- How to cancel service
- Extra space or traffic
- Change ownership of domainname
- Automatic drafting from your debit account
- international payment details


